🛡️ Privacy Policy of Kusog AI

Last Updated: March 20, 2024

Kusog AI (referred to as “we,” “us,” or “our”) is committed to protecting the privacy of our users. This Privacy Policy describes how we collect, use, and disclose your information when you visit and use our website, services, and applications (collectively, the “Services”).

1. Information We Collect

We collect information to provide and improve our Services.

A. Information You Voluntarily Provide

This includes information you provide when you contact us, request a quote, subscribe to a newsletter, or interact with our Services.

Contact Data: Name, email address, company name, phone number, and any message content.

B. Automatically Collected Data

When you use our website, we automatically collect certain information:

Usage Data: Details about how you use our site, including pages viewed, links clicked, time spent on pages, and dates/times of access.
Device Data: Your device’s IP address, browser type, operating system, and unique device identifiers.
Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to track activity on our Services and hold certain information.

C. AI-Specific Data (For Consulting/Projects)

This is for clients utilizing our specialized AI platform development or consulting services.

Input Data: Any data, text, or files submitted by clients for processing or fine-tuning our AI models. We treat this data as highly confidential.
Output Data: The results generated by our AI models or systems for the client.

2. How We Use Your Information

We use the collected information for the following purposes:

To Provide Services: To fulfill our contractual obligations to clients and provide the specific services requested (e.g., AI platform access, consulting).
Communication: To respond to inquiries, send administrative information, and provide customer support.
Maintenance and Improvement: To monitor the usage of our Services, troubleshoot problems, and improve website functionality and user experience.
Security: To protect against fraudulent or illegal activity and ensure the safety of our systems and data.

We do not sell your personal data. We may share your information only in the following limited circumstances:

Service Providers: We may share data with third-party vendors and service providers (e.g., hosting, analytics) who need access to the information to perform services on our behalf. These parties are restricted from using your data for any other purpose.
Business Transfers: In connection with a merger, acquisition, or sale of assets.
Legal Obligations: To comply with legal processes, protect our rights, or respond to government requests.
Client Data (AI Services): Input Data provided by clients for AI modeling is only shared internally with necessary team members and models as required to perform the requested service, subject to strict contractual confidentiality agreements.

4. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal data:

Access: Request copies of your personal data we hold.
Correction: Request correction of any incomplete or inaccurate data we hold about you.
Deletion: Request that we delete your personal data, subject to certain exceptions (e.g., maintaining records for legal compliance).

To exercise any of these rights, please contact us at the email address provided below.

5. Security

We implement reasonable technical and organizational measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, or disclosure. However, no internet transmission or electronic storage is ever completely secure, so we cannot guarantee absolute security.

6. Changes to this Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date. You are advised to review this Privacy Policy periodically for any changes.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us:

By email: info@kusog.ai

Privacy Policy